waiting lists for services, legal limitations) and taking care not to make promises that cannot be kept. Being honest and realistic with children/families about challenges and barriers (e.g.letter, text, email, voicemail, video message) and language chosen by the child/family, when possible. Providing information in a timely and developmentally appropriate manner and in the method (e.g.Giving children and their families the opportunity to specify what information should remain confidential and what can be shared, within legal and policy boundaries.Being transparent and open about what information must be shared, and with whom, by law and/or policy.Explaining the legal and practical implications of information-sharing and disclosures.Involving children and their families in conversations regarding information sharing, including:.Engaging in open, clear and collaborative conversations with children and their families, especially regarding decisions that directly impact the child.Ways of building trust and promoting transparency can include: It’s important to note that entire communities, such as Black, Hispanic/Latinx, Asian, Native American, LGBTQ+, people living with disabilities and immigrant/refugee communities, have historically been and may continue to be subjected to abuse, harm and exploitation by powerful institutions and individuals.Īn effective tool in building trust is transparency. Providing staff with livable wages that provide economic stability and security.īuilding and maintaining trust with children, youth and their families is an important foundation for a healthy relationship, requiring active effort from staff and organizations.Effectively addressing instances of workplace harassment or bullying.Providing supportive staff supervision, including providing staff the opportunity to openly discuss experiences, challenges and concerns.Including staff from all levels of the organization and key stakeholders in the development of policies and procedures that impact them.Creating a culture of encouraging self-care within the organization, providing opportunities for self-care for staff, and ensuring staff have sufficient training in recognizing and addressing trauma in their own lives.Demonstrating an awareness of how listening to the trauma experiences of others can have an impact on work satisfaction, relationships and performance by regularly checking in with staff and offering support, especially after a potentially traumatic event.Teaching staff procedures/techniques designed to protect their physical, emotional and social safety as appropriate for the work environment.Developing appropriate safety protocols for staff whose work takes place in the community or in other people’s homes.Ensuring the staff work environment is designed to prevent physical injury and is properly maintained.Things to consider in ensuring staff safety can include: Safety is important for staff, as well, as some may be living with their own unaddressed trauma, which may inhibit their ability to respond appropriately to the children in their care. Working to reduce trauma triggers/trauma reminders in their environment.
Providing a nurturing environment that helps establish a sense of safety, while avoiding the triggering of a possible traumatic response.It also means ensuring that children are protected from physical or sexual abuse.Įnsuring a child’s social and emotional safety can include:
Guiding principle of intervention trauma directed care free#
It’s vital for Trauma-Informed and Responsive organizations to ensure a child’s physical, social and emotional safety, which are deeply intertwined.Įnsuring a child’s physical safety means making sure that any spaces where children may be are designed to prevent physical injury and free of dangerous items (e.g.
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